VIP service and loyalty

E-Play24 offers a VIP and loyalty system divided by type of product that helps retain existing end-users.

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VIP SYSTEM

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LOYALTY CARD

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COMP POINTS

VIP and Loyalty System

E-Play24 has a management and personalization system for promotions with the generation of VIP levels; this consists of a multi-parameter engine that defines user access to different levels based on game behavior. The levels are linked to promotions and benefits that can be obtained by converting accumulated COMP POINTS into cash or prizes. The system allows you to define a promotional cost for each gaming behavior and to work both on the acquisition phase and in maintaining the loyalty of the acquired customer.

Comp points

The VIP system is structured in such a way as to generate the collection of points in relation to the plays of each individual user. The levels are linked to promotions and benefits that can be obtained by converting accumulated COMP POINTS into cash or prizes. The system allows you to define a promotional cost for each gaming behavior and to work both on the acquisition phase and in maintaining the loyalty of the acquired customer.

Loyalty card

To avoid problems and worries for the users, but also from the perspective of loyalty, E-Play24 offers its E-Pay24 prepaid cards from the Mastercard system. These cards are issued to regular customers, called VIP MEMBERS who, by means of these cards and the several options connected to them, will be able to safely manage their gaming transactions and receive loyalty benefits.

Charging services

Thanks to the partnership with E-Pay24, E-Play24 is able to offer a platform of additional services to its business ranging from national and international shipping systems, bill payment and utilities of all kinds, telephone top-ups, event ticketing and much more.

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